Support
Got a question? We're here to help.
Common Questions
How do I book a court?
Open the PlayRez app or visit your club's booking page. Select a date, tap an available time slot, and confirm your details. That's it.
How do I cancel a booking?
Go to My Bookings, find the reservation you want to cancel, and tap Cancel. If the club has a refund policy, your refund is processed automatically.
How do I sign up for an event?
Go to the Events tab in your club, find the event you want to join, and tap Sign Up. For paid events, you'll be prompted to pay securely through Stripe.
How do I join a club?
In the app, tap your club name at the top and search for a new club by name. On the web, visit the club's booking page directly.
How do I delete my account?
Go to Profile, scroll to the bottom, and tap Delete Account. This permanently removes your account and all data. You can also email us to request deletion.
I'm a club admin. How do I get started?
Visit playrez.com/pricing to create your club. Setup takes under 2 minutes. You'll get a branded booking page, event management, and payment processing.