Privacy Policy

Last updated: November 4, 2025

Introduction

PLAYREZ ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our court booking software platform.

By using PLAYREZ, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

When you create an account or make a booking, we may collect:

  • Name and contact information (email address, phone number)
  • Account credentials (username and password)
  • Community/club information
  • Booking and scheduling data

Usage Information

We automatically collect certain information when you use our platform:

  • Device information (IP address, browser type, operating system)
  • Usage patterns and preferences
  • Log data and analytics

How We Use Your Information

We use the collected information for:

  • Providing and maintaining our court booking services
  • Processing bookings and managing schedules
  • Sending booking confirmations and notifications
  • Improving our platform and user experience
  • Communicating with you about updates and support
  • Preventing fraud and ensuring platform security

Information Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

  • With your community administrators: Booking information is shared with the club/community you're booking with
  • Service providers: Third-party services that help us operate our platform (hosting, email delivery, analytics)
  • Legal requirements: When required by law or to protect our rights
  • Business transfers: In connection with a merger, acquisition, or sale of assets

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access and receive a copy of your personal data
  • Correct inaccurate or incomplete information
  • Request deletion of your personal data
  • Object to or restrict certain processing activities
  • Withdraw consent at any time

Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience. You can control cookie settings through your browser preferences.

Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect information from children under 13. If you believe we have collected such information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: keean@playrez.com

Address: 62 Harwinton Heights Rd, Harwinton, CT 06791

© 2025 PlayRez. All rights reserved.