WAITLISTS
Every cancelled spot gets filled
When courts or events fill up, players join a waitlist. When someone cancels, the next person gets promoted and notified automatically. No empty courts. No manual shuffling.
Saturday Round Robin
Sat · 10:00 AM - 12:00 PM · Court 2, Court 3
Registered (16)
Waitlist (3)
Cancellations shouldn't mean empty courts
Saturday's round robin has 12 spots and 18 people want to play. Without a waitlist, you're fielding texts all week. "Still room?" "Put me down as backup." "I can't make it, but I told Dave he could have my spot." Friday night, you have no idea who's actually showing up. This is the reality for any club running events through group chats.
PlayRez handles the entire queue without you lifting a finger. When an event or court booking fills up, additional signups are placed on a waitlist in order. When someone cancels, the next person gets an automatic email and is moved into the open slot. No texting the organizer. No calling dibs. No spreadsheet of backup players.
It works identically for court reservations. All prime-time slots booked? Members join the waitlist for that specific time. When a slot opens, the next person in line gets first dibs, automatically. The result: every cancellation turns into a filled court instead of wasted time. Clubs using waitlists on PlayRez see near-100% utilization on popular time slots.
Key Benefits
Instant Auto-Promotion
When someone cancels, the next waitlisted player gets moved into the open spot immediately. No organizer action required. It happens in real time.
Automatic Email Notifications
Waitlisted players get notified the moment they're promoted to an active spot. No checking the app, no asking the organizer. The email arrives instantly.
First-Come, First-Served Ordering
The waitlist preserves signup order. No favoritism, no politics, no arguments about who was "next." The system is transparent and fair.
Works for Both Events and Courts
Waitlists apply to event signups and court reservations. Full round robin? Waitlist. Prime-time slot booked? Waitlist. One system handles both.
Near-100% Court Utilization
Cancellations stop meaning empty courts or missing players. The waitlist fills every gap so your events run at capacity and your courts stay busy.
Fill every spot. Automatically.
Set up your club and let waitlists handle cancellations forever. Free to start. Takes under two minutes.
Frequently Asked Questions
How does the automatic waitlist work?
When a court or event reaches capacity, additional players join a waitlist in signup order. When someone cancels, the system automatically promotes the first waitlisted player into the open spot and sends them an email notification. The entire process is hands-free.
Are waitlisted players charged for paid events?
No. Waitlisted players are not charged until they're promoted to an active spot. If the event has an entry fee, payment is collected only when a player actually gets in, not while they're waiting.
Can a player remove themselves from the waitlist?
Yes. Players can leave the waitlist at any time from the event or booking page. They won't be charged, their position is released, and the next person in line moves up.
Is there a limit to waitlist size?
No cap. The waitlist accepts as many players as want to join. In practice most waitlists are a handful of people, but there's no artificial limit imposed by the system.
Do I need to manage the waitlist manually?
No. The entire workflow is automatic: cancellation triggers promotion, promotion triggers notification, roster updates in real time. You don't need to do anything. The system handles every step.